Terms & Conditions – Saffron Threads
Welcome to Saffron Threads. These Terms & Conditions govern your use of https://saffronthreads.in/ and purchases made through our online store.
By accessing the website or placing an order, you agree to these Terms & Conditions and the applicable policies published on our website. Please read them before making a purchase.
1. About the Business
Saffron Threads is the customer-facing brand operated by SHREE BALAJI FASHIONS, a partnership business based in Maharashtra, India.
Business Address: GALA NO. 206, SHRI IND. EST., BILALPADA, Gokhiware, Vasai Virar, Palghar, Maharashtra – 401208, India.
Email: sanjeev@shreebalajifashions.com
Phone: +91 8655995224
WhatsApp: +91 8655995224
2. Eligibility and Website Use
You must be legally capable of entering into a binding agreement under applicable law to place an order.
You agree to use this website for lawful purposes and not to misuse its features, interfere with its operation, attempt unauthorized access, introduce malicious code, or engage in fraudulent activities.
We may restrict access where reasonably necessary to protect the website, customers, or our legitimate business interests, subject to applicable law.
3. Products and Descriptions
Saffron Threads offers women's ethnic and fusion apparel, including tops, dresses, kurtas, trousers, harem pants, and palazzos.
We make reasonable efforts to display accurate product descriptions, images, sizes, colours, fabric details, care instructions, and other specifications.
Actual colours may vary depending on your device and display settings. Customers should review the available product information and selected size or colour before placing an order.
Product availability and specifications may change as stock and collections change. If a material listing error is identified, we will take appropriate steps to address it in accordance with applicable law.
4. Prices, Taxes, and Discounts
All product prices are displayed in Indian Rupees (INR). The website indicates that the final product price is inclusive of applicable taxes on the sampled product page.
The total payable amount, including applicable shipping charges and other disclosed costs, will be shown before order completion.
Promotional prices, percentage discounts, coupon codes, and checkout offers are subject to their stated conditions and availability.
Any reference price or advertised discount must accurately reflect the applicable offer. A promotional banner does not guarantee that every product is available at the same discount.
Additional discounts, including the advertised ₹300 checkout offer, apply only where the relevant conditions are satisfied and displayed to the customer.
We reserve the right to correct genuine pricing or listing errors, subject to applicable law and any order already accepted.
5. Orders and Order Confirmation
By submitting an order, you request to purchase the selected products at the price and under the conditions shown during checkout.
Before placing your order, please review:
- Product names and quantities.
- Selected sizes and colours.
- Delivery address and contact details.
- Product prices and applicable discounts.
- Shipping charges and total payable amount.
- Available payment options.
We may contact you to verify order information or resolve an issue affecting fulfilment.
If an order cannot be fulfilled, we will inform you as appropriate and provide any refund required under the applicable policy and law.
6. Payment
Cash on Delivery (COD) is displayed as an available option on the sampled product page. Other payment options, if available, will be shown during checkout.
Customers must provide accurate information required to complete their selected payment method.
Where third-party payment services are used, their applicable terms and privacy practices may also apply.
Any additional payment-related charge must be disclosed before the customer completes the purchase.
7. Shipping and Delivery
The website advertises shipping across India.
Orders placed Monday through Saturday, India Standard Time, are generally processed on the same or following business day. Where products are in stock, the current Shipping Policy states that orders are intended to be shipped within two business days of placement.
The advertised delivery estimate is 3–6 days. Actual delivery may vary depending on the destination, stock availability, courier operations, and other circumstances.
Shipping charges vary according to order value and delivery location and are displayed at checkout.
Please read the Shipping Policy for further information.
8. Returns, Exchanges, Refunds, and Cancellations
Returns and exchanges are available only for eligible products, subject to the conditions stated on the relevant product page and in our Return and Refund Policy.
The existing policy states a standard return window of three days for most eligible products. Product-specific conditions may apply.
The published policy also states that approved refunds are processed within seven working days after pickup, using the same transaction mode.
Customers may request cancellation before an order is shipped. Once dispatched, cancellation through the website is not available under the current published process.
These provisions do not exclude or restrict any mandatory consumer rights under applicable law.
Please read the full Return, Refund & Cancellation Policy before ordering.
9. Customer Responsibilities
You agree to:
- Provide accurate contact, order, and delivery information.
- Review product specifications and selected variants before purchase.
- Use the website lawfully.
- Avoid fraudulent transactions or interference with website security.
- Contact customer support promptly about order, payment, or delivery problems.
10. Intellectual Property
Website content, including text, images, graphics, brand elements, product photography, and design, may be protected by applicable intellectual property laws.
You may browse the website for personal shopping purposes. Reproducing, distributing, commercially exploiting, or republishing protected material without authorization is prohibited except where permitted by law.
11. Third-Party Services
The website may use third-party platforms and services to support hosting, payment processing, order fulfilment, shipping, communications, analytics, or other functions.
External websites and services may operate under separate terms and privacy policies. This does not affect any legal responsibility that remains with Saffron Threads or SHREE BALAJI FASHIONS.
12. Privacy
Personal information is handled in accordance with our Privacy Policy.
Information may be processed to fulfil orders, arrange deliveries, provide support, maintain the website, prevent misuse, and meet legal obligations. Relevant information may be shared with service providers where necessary for these purposes.
Please review our Privacy Policy for additional information.
13. Website Availability and Disclaimers
We aim to keep the website accessible and its information accurate, but uninterrupted operation and freedom from all technical errors cannot be guaranteed.
Nothing in these Terms & Conditions excludes any warranty, remedy, or liability that cannot lawfully be excluded under applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, liability arising from the use of the website or a purchase will be assessed in accordance with the circumstances and applicable legal requirements.
Nothing in these Terms & Conditions limits mandatory consumer rights or liability that cannot legally be limited.
15. Suspension of Access
We may restrict or suspend website access where reasonably necessary to address fraud, unlawful conduct, security risks, or material misuse.
Any restriction will be subject to applicable law and will not remove rights arising from an existing order or mandatory consumer protection requirements.
16. Governing Law and Disputes
These Terms & Conditions are subject to the applicable laws of India, including applicable consumer protection laws.
Disputes may be addressed through the remedies and procedures available under applicable law. Nothing in these Terms & Conditions prevents a customer from exercising statutory rights or approaching a competent consumer dispute-resolution authority.
17. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our products, services, operations, or legal obligations.
The latest version will be published on this website. Changes will apply as permitted by applicable law.
18. Contact Us
For questions about these Terms & Conditions, orders, or website use, contact:
Saffron Threads — operated by SHREE BALAJI FASHIONS
Email: sanjeev@shreebalajifashions.com
Phone: +91 8655995224
WhatsApp: +91 8655995224
Address: GALA NO. 206, SHRI IND. EST., BILALPADA, Gokhiware, Vasai Virar, Palghar, Maharashtra – 401208, India.